This policy is a practical privacy notice for the ClubSys website and service. It should be reviewed by qualified legal counsel before production use, particularly for the jurisdictions in which customers operate.
Who we are
ClubSys is a club-management platform operated by Sitemap Computers WLL, Doha, Qatar. For privacy questions, contact [email protected].
Information we collect
When you contact us, request a demo or use our website, we may collect your name, work email, phone number, organisation, business type, enquiry details, source URL and IP address. The platform may also process information submitted by customers about their members, staff, families, bookings and payments.
How we use information
We use contact information to respond to enquiries, provide demonstrations, operate and improve our services, maintain security, communicate about relevant ClubSys products and meet our legal or contractual obligations. We use customer-provided platform data to provide the services requested by that customer.
Customer data
Customers are responsible for deciding what personal information they collect through ClubSys and for providing appropriate notices to their users. Customer data remains under the customer’s control, subject to the applicable service agreement. We handle that data only as needed to operate, secure, support and improve the service.
Sharing and service providers
We do not sell personal information. We may share information with trusted providers that help us deliver hosting, infrastructure, communications, payments, analytics or support, and where required by law or to protect rights, security and property.
Security and retention
We use reasonable administrative, technical and organisational measures designed to protect information. No online service can guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described here, to meet contractual obligations or to comply with law.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, understand traffic and improve performance. You can manage cookies through your browser settings, though some site features may not work as intended if cookies are disabled.
Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion or restriction of your personal information. To make a request, email [email protected]. We may need to verify your identity before responding.
Updates to this policy
We may update this policy to reflect changes to our services, practices or legal requirements. The latest version will be published on this page.